FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Foire aux Questions (FAQ)
Vous avez une question ? Consultez notre FAQ pour trouver rapidement les réponses aux interrogations les plus fréquentes. Que ce soit sur la livraison, le paiement, les retours, ou encore l’entretien de votre véhicule électrique, nous avons regroupé toutes les informations essentielles pour vous aider. Si vous ne trouvez pas la réponse que vous cherchez, notre service client reste à votre disposition pour vous accompagner. Votre satisfaction est notre priorité !
Pouvez-vous effectuer des reprises de trottinettes ? / Même si elles n'ont pas été acheter chez vous ?
Oui, nous pouvons reprendre votre trottinette électrique sous certaines conditions.
Quels sont vos horaires d'ouverture / fermeture ?
Nos magasins et Ateliers sont ouverts du mardi au samedi de9h à 13h & de 14h à 18h
Quelles sont les méthodes d'expédition disponibles?
– Colissimo pour toutes expeditions de moins de 20 kgs– Kuehne & nagel pour toutes les expeditions de plus de 20kgs ou sur palette
Frequently asked question
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Orders
Below are some of are common questions about orders
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Products
Below are some common questions about our products
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